After-Sales Service


Our teams of qualified technicians stationed in all our offices throughout Asia receive regular training at our suppliers' factories and assist our customers with: 

  • installation, start-up, commissioning
  • trouble shooting, maintenance services, warranty, after-warranty
  • product and application training for our customers' operators


Together with our spare parts teams in Asia and Germany, we help our customers with: 

  • identification, speedy ordering and installation of spare parts
  • storage of spare parts for rapid access in emergencies